Create Your Account - Register with us to start bidding. You'll need to provide basic contact and payment information.

Browse Current Auctions - Explore our live auctions to see what's available. Items are organized by category to help you find what you're looking for.

Set Your Budget - Decide your maximum spend before you start bidding. Remember to factor in the buyer's premium (20% ) when setting your limits.

Before You Bid

Read Descriptions Carefully - Every item includes detailed descriptions and multiple photos. Pay attention to condition notes and measurements.

Check for Defects - Any damage, wear, or defects will be clearly shown in photos or mentioned in the description. What you see is what you get.

Ask Questions - Not sure about something? Contact our team before the auction ends. We're here to help clarify any details.

Inspect Collection/Delivery Details - We sell for various vendors accross the UK, not all lots are located at our base in Halesowen, Note the collection location and times. Make sure you can arrange pickup during the specified windows.

Understanding the Bidding Process

Timed Auctions - Our auctions have set end times, giving you plenty of time to consider your bids. No last-minute extensions or manipulation.

Automatic Bidding - Set your maximum bid and our system will bid incrementally on your behalf up to your limit.

Bid Increments - Bids increase in set amounts depending on the current price level. These increments are clearly displayed.

Reserve Price - Some vendors may set a reserve price on the lot.

Winning - If you're the highest bidder when the auction closes, congratulations! You'll receive confirmation and payment instructions.

Your Total Cost

Your final payment includes:

• Hammer Price - Your winning bid amount
• Buyer's Premium - 20% of the hammer price
• Example: Win at £100 = £100 + £20 premium + 2% = £122 total
• If you choose delivery, the seller will contact you with delivery costs at the close of the auction

After You Win

Payment - Pay promptly using our secure payment system. Multiple payment methods accepted.

Collection/Delivery - Arrange pickup with us or the vendor for off site Auctions during the specified collection period. Bring suitable 

transport and packing materials.

Receipt - Keep your receipt and any documentation for your records.

Top Tips for Success

Start Small - If you're new to auctions, begin with lower-value items to get comfortable with the process.

Research Market Values - Know what items typically sell for elsewhere so you can spot genuine bargains.

Factor in All Costs - Remember to include buyer's premium, VAT, and collection costs in your budget.

Be Patient - Great deals come to those who wait. Don't get caught up in bidding wars beyond your budget.

Set Alerts - Watch items you're interested in and set maximum bids in advance to avoid last-minute panic bidding.

Collection and Returns

Bring Help - Some items are heavy or awkward. Bring assistance and appropriate transport.

Check Items Immediately - Inspect your purchases during collection. Any issues should be reported straight away.

Returns Policy - Items are sold as seen with all defects disclosed. Returns are only accepted for items significantly misrepresented.

Need Help?

Our customer service team is available to assist with any questions about bidding, payments, or collections. We're here to ensure your auction experience is smooth and successful.

Ready to start bidding? Browse our current auctions and discover your next great find!